Crashes

08/10/26 - It happened between 7:12pm and 7:14pm

It happened to me several times yesterday, and always when the clock showed 12 minutes

Yes, this happened to me and my partner too on Saturday, it did seem the magic time is now :12...

Another happened right about 2:14 PM, EST Timezone.

They’re back! Crashes seem to be happening when the clock hits 13 in the minutes, two of them just happened at 5:12 and 6:12 PM. (I’m from the UTC-5 time zone.) Whatever you guys did seemed to fix it temporarily I think cause they weren’t happening ever since the last update the tech did.

Happened at 12 minutes past on the hours before that, too.

Today we completed purging the plasma conduits and reconfigured the forward shields to better withstand phaser fire. This should also help the chat run a bit more stable.

We will continue making such incremental improvements.

It's still an issue! Seems to be getting worse.

Can you please elaborate?

• When is it happening precisely, including your UTC-relative time zone
• What is getting worse specifically? What is the issue that you experience, in as much detail as you can spare?

Help me help you!

From what I noticed it’s going on when the clock hits 52 or 53. (Least for me in UTC-5.) It’s not like the last one where the refresh was like.. super long though. It just buffers for like a minute or 2 then your back in. Not sure if it’s happened today, but it was doing that yesterday.

Thank you, everyone, for reporting this issue.

We are aware of the situation and are working on resolving it.

We will provide more information if and when we can at a later point.

For now, if you need more information or have comments about the situation, we ask that you open a Support ticket.

Thanks for understanding,
Support Operator

It’s been crashing every hour since it seems like. Whenever the clock hits 39. Adding to Matt’s earlier comment. Been doing it all day.

And since my last post site Data was erased with one of the crashes according to other users.

I lost a post on one of the federations i am in, it was regarding the crashes on the 39th minute of every hour.

It just crashed on the 39 minute. They are needing to sort it out. Someone needs to put money into the meter or something

It does look like this is very true happened exactly at 9:39 am CET

The crashes seem to be popping back up again. Had three I was here for yesterday. Another today at 11:39 am EST.

Main site seems unaffected. Just chat.

Thank you for reporting this issue!

Our commando of cyborg operators report that they adjusted the DNA of the server (what?) and that the new phenotype is running stable now. They continue monitoring for anomalies and the probable rise of sentient AI, heralding the dawn of a new era and the twilight of our species. (Good thing that the cyborgs are on our side and never require sleep!)

--The Tech

Just a data point: Venus has crashed today at the following times, and almost certainly more. Dunno if there's some hourly background job that's killing it or a memory leak, but it's pretty disruptive. All times EST, US east coast....

11:24 am
2:26 pm
3:28 pm
4:29 pm

Yours in debugging,

--EJ